Fast, Secure, and Interactive Customer Communication in Logistics with Callby!
With features such as call management, address/date changes, damaged shipment processes, and delivery tracking, companies can save time and costs. By offering 24/7 uninterrupted customer support, it provides quick solutions for critical issues like delivery delays, return processes, and instant price quotes.
Delivery Delay and Cancellation Notifications
24/7 AI-Powered Customer Agent
Instant Price Quote and Cost Calculation
Automatic Cargo Tracking
Müşterilerinizi Saniyeler İçerisinde Tanıyın ve Bekletmeden Bilgilendirin
Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.
AI-Powered Solutions That Enhance Customer Satisfaction
Callby enhances customer satisfaction in the logistics industry by making processes such as "shipment tracking, delivery changes, return and damaged product management, and real-time cost calculation" faster and uninterrupted. With AI-powered real-time notifications and delay alerts, customers receive up-to-date information at every stage, preventing call center congestion. Offering 24/7 support and multilingual assistance boosts the quality of international services. This also provides a cost advantage in training expenses for customer service representatives.
Smart Solutions Tailored for the Logistics Industry
Callby enhances customer satisfaction and improves operational efficiency by offering solutions such as shipment tracking, intercity delivery time analysis, and real-time cost calculation with its AI-powered voice assistant.
Instant Cost Calculation
Real Time Logistics Tracking
Estimated Delivery Time
Multilingual Support
Voice AI Assistant
Smart Cargo Tracking
Start Transforming Customer Service with Callby AI Now!
- Instant Shipment Information: Customers can check the location and estimated delivery time of their shipments with Callby.
- Fast and Easy Return Process: The return process can be easily initiated, and thanks to AI-powered guidance, complex procedures are completed quickly and smoothly.
- Language Support: By providing services in multiple languages for international logistics operations, it ensures a seamless customer experience.
- International Shipment Process: For international shipments, information such as customs status, transport stages, and estimated delivery dates is shared in real-time.
- Address/Date Change: Callby offers the best delivery options based on the customer's availability, making it easy to update address and delivery dates.
- Damaged Shipment Reporting: Customers can easily report damaged shipments after delivery, ensuring the process is quickly initiated.
Request a Demo Now to Start Transforming Your Customer Service.
Let us help you grow your business with our AI-powered solutions!
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