Agentic AI Customer Representative
Understands. Acts. Like a human.
Callby.ai is an AI customer representative that listens to customers across voice and text channels, understands their intent, and manages the entire process from end to end.
+20
Years of Industry Experience
+5
Engineering Excellence
+15
Team
AI
Callby.ai Customer Representative
Active Call
Omnichannel
It detects customer intent, maintains context, and executes the right action on behalf of your brand.
1
Listens and understands the subject.
2
Communicates in a manner consistent with the brand tone.
3
Takes the necessary action.
Who Are We?
Callby.ai is an AI-powered customer communication platform developed with the backing of Arkenom Technology. It enables businesses to deliver seamless, fast, and consistent service 24/7 by consolidating all voice and text-based customer touchpoints under a single roof.
Powered by an advanced AI infrastructure, it responds to customer inquiries in seconds while boosting operational efficiency, reducing costs, and enhancing the customer experience. With its easy integration, omnichannel capabilities, multilingual support, and KVKK-compliant infrastructure, Callby.ai serves as a powerful solution partner for organizations undergoing digital transformation.
Today, Callby.ai enables businesses to build stronger connections with their customers across a wide range of scenarios, such as sales, customer service, appointment scheduling, collections, technical support, complaint management, request intake, and information provision.
Yazılı İletişim
Web Widget
CRM / ERP
Agentic AI
1
Human-like communication
Instead of a robotic experience, it delivers natural, brand-aligned communication that makes customers feel understood.
2
End-to-end process management
It manages processes such as request intake, routing, appointment scheduling, payment collection, complaints, and customer updates within a single flow.
3
Omnichannel experience
It provides consistent customer communication across phone, web widget, and WhatsApp channels.
4
Integration capabilities
Easily integrates with CRM, ERP, and existing business systems, bringing customer data and operational processes together in a single flow.
5
Real-time insights
It turns conversations into actionable insights, enabling teams to continuously improve performance and customer experience.
Team
Producing Together, Our Team Shaping the Future
We combine our expertise in technology, customer experience, and artificial intelligence around a shared goal.
INTEGRATIONS
Integrate Callby.ai Into Your Existing Systems
Unify your CRM, ERP, call center, and communication channels into a single AI-powered customer communication platform.
AI
AGENTIC AI
Callby.ai
CRM
Salesforce
HS
HubSpot
ZD
Zendesk
SN
ServiceNow
ERP
ERP Systems
CRM
Salesforce
HS
HubSpot
ZD
Zendesk
SN
ServiceNow
ERP
ERP Systems
WA
WhatsApp
PBX
Central
WC
Web Chat
VC
Voice Channel
API
Private API
WA
WhatsApp
PBX
Central
WC
Web Chat
VC
Voice Channel
API
Private API
SAP
SAP
AN
Analysis
BB
Data bank
TA
Demand Management
OT
Automation
SAP
SAP
AN
Analysis
BB
Data bank
TA
Demand Management
OT
Automation
Intelligence in every call, satisfaction with every customer.
Transform your customer communication with next-generation AI agents using Callby.ai.
