Arkenom Technology

Arkenom Technology, operating for nearly 10 years in the field of technology and software, provides solutions that enhance customer experience and improve the efficiency of field teams. With a strong customer base particularly in the Utility sector (Electricity, Water, and Natural Gas distribution), Arkenom Technology delivers services to over 35 million subscribers in more than 60 cities across Turkey through the technologies it develops.

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In order to provide the best service to its customers, Arkenom Technology closely follows industry developments and invests in innovative technologies with a strong R&D culture. In this context, the company has invested in three technopark-based companies operating in different fields to date.

Arkenom Technology first entered the Fintech ecosystem through Rate360, a company providing solutions in financial analysis and third-party risk management. It then continued its innovation journey with ReNet, focusing on advanced technology IoT projects to develop cutting-edge solutions.

Finally, Arkenom Technology is reshaping customer experience with CallBy “AI-Agent”, an AI-powered virtual customer service solution. In line with this vision, we have developed CallBy to transform and optimize customer service processes through artificial intelligence and innovative software solutions.

CallBy modernizes traditional call center operations, making customer interactions faster, smarter, and more efficient. It works seamlessly by understanding customer requests and integrating with CRM and other systems. With its scalable architecture, CallBy provides flexible solutions across various industries and ensures uninterrupted 24/7 service.

As Arkenom Technology, we continue to bring the technologies of the future to the present, supporting businesses on their digital transformation journey.

Team

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İsmail Aksu
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Şakir Güray Öz
Co-founder
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Mustafa Tarım
Co-founder / CTO
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