Provide Your Passengers with Flight-Speed Support with Callby!
It instantly responds to passengers' questions about flight delays, ticket changes, baggage tracking, check-in, and more. Offering 24/7 uninterrupted service, Callby enables you to communicate easily with both domestic and international passengers thanks to its multilingual support and independent structure.
Multilingual Support +32
24/7 Accessibility
24/7 Accessibility
Check-in Transactions
Baggage Transactions
Müşterilerinizi Saniyeler İçerisinde Tanıyın ve Bekletmeden Bilgilendirin
Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.
AI-Powered Solutions That Boost Customer Satisfaction
In the aviation industry, passenger expectations are now focused on much faster, more personalized, and seamless service. The high volume of calls regarding essential topics such as flight delays, ticket changes, baggage tracking, and check-in directly impacts both customer satisfaction and operational efficiency.
Callby AI simplifies this process with its AI-powered customer representative. Passengers can instantly receive information about their flight status, ticket changes, and baggage. All these transactions are completed 24/7, with multilingual support, in just seconds.
During the interaction, Callby ensures the process continues seamlessly by instantly transferring the call to a human agent when needed.
Smart Solutions Tailored for the Aviation Industry
Callby AI provides your passengers with fast, accurate, multilingual information 24/7, from pre-flight to landing, through its AI-powered customer representative. It maximizes customer satisfaction while improving operational efficiency.
Payment Transactions
Check-in Processes
Ticket Transactions
Baggage Tracking and Lost Item Reporting
Flight and Route Information
Invoice and Document Requests
Complaint and Feedback Processes
Special Passenger Requests
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Start the Transformation in Customer Service Now with Callby AI!
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Flight Delay and Cancellation Notification: When the passenger calls the support center, it connects to the flight database and provides the latest status of the flight. In case of a delay or cancellation, the passenger is informed instantly.
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Ticket Change and Cancellation Transactions: When the passenger wants to change the ticket date or cancel it, it works integrated with the reservation system.
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Baggage Status and Lost Baggage Reporting: When the passenger wants to inquire about their baggage status or report a lost item, it initiates the process and keeps the passenger informed of the updates.
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Gate and Terminal Information: It tracks changes in flight gates and terminals, providing the passenger with the most up-to-date information when they call.
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Multilingual Support: It can speak with international passengers in their native language, ensuring smooth communication thanks to this feature.
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Request a Demo Now to Start the Transformation in Customer Service.
Let us help you grow your business with our AI-powered solutions!
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