Strengthen Customer Communication in the Finance Sector with Callby!
Offering solutions to the increasing customer expectations in the banking and finance sector, Callby provides fast and secure 24/7 service powered by artificial intelligence. Transactions such as lost card reporting, loan application tracking, payment date changes, and automatic payment instructions are completed within seconds.
Statement and Account Summary Request
Financial Transaction Information and Tracking
Automatic Bill Payment Instruction Creation / Update
Identity Verification and Security Questions
Müşterilerinizi Saniyeler İçerisinde Tanıyın ve Bekletmeden Bilgilendirin
Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.
AI-Powered Solutions That Boost Customer Satisfaction
With its AI-powered structure, Callby provides fast solutions for banks and financial institutions in customer service. Customers can access information in seconds on topics such as "card transactions, loan applications, payment changes, account activities, and more." This way, banks and financial institutions maximize customer satisfaction while improving their operational efficiency.
Smart Solutions Tailored for the Finance and Banking Sector
With its AI-powered structure, Callby helps banks and financial institutions save time. Requests such as card transactions, loan applications, and payment changes are handled securely and quickly within seconds.
Payment Date Change
Voice AI Assistant
Loan and Card Application Status Inquiry
Setting Up / Updating Automatic Bill Payment Instructions
Lost/Stolen Card Reporting and Card Blocking Operations
Multilingual Support
Statement and Account Summary Request
Branch and ATM Information Inquiry
Start the Transformation in Customer Service Now with Callby AI!
- Lost/Stolen Card Reporting and Card Blocking Operations:
When the customer reports a lost or stolen card, Callby provides instant voice support. - Statement and Account Summary Request:
Callby can send the requested credit card statement or account activities for the specified period via SMS. - Loan and Card Application Status Inquiry:
The status of ongoing applications (approved, rejected, under review, etc.) is instantly communicated to the customer. - Bill Information:
Callby provides customers with information about their bills through voice interaction. - Branch and ATM Information Inquiry:
Based on the customer’s location, Callby shares the nearest ATM or branch information and can provide directions along with operating hours.
Request a Demo Now to Start the Transformation in Customer Service.
Let us help you grow your business with our AI-powered solutions!
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