24/7 "Uninterrupted and Smart" Customer Service in Energy and Utility Services
24/7 uninterrupted service with AI-powered customer agents for processes such as subscription management, bill inquiries, and fault reporting.
24/7 AI-Powered Customer Agent
Real-Time Fault Reporting and Tracking
Bill Inquiry and Secure Payment Guidance
Subscription Management:
Activation and Termination
Planned Maintenance and Outage Notifications
Müşterilerinizi Saniyeler İçerisinde Tanıyın ve Bekletmeden Bilgilendirin
Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.
AI-Powered Solutions That Boost Customer Satisfaction
Customer experience is crucial in essential services such as electricity, water, and natural gas. CallBy AI provides 24/7 service with AI-powered customer agents, delivering instant and accurate information on critical matters such as subscription management, bill inquiries, and fault reporting.
By retrieving data from integrated systems, CallBy AI offers fast responses and uninterrupted customer support without waiting times.
Smart Solutions Tailored for the Energy Sector
CallBy AI enhances the operational efficiency of companies in the energy sector while taking customer satisfaction to the next level. With uninterrupted communication, multilingual support, and a pay-as-you-go model, it sets a new standard in the industry.
Bill Inquiry and Payment Transactions
Fault Reporting and Tracking
Subscription Activation and Termination Processes
Planned Maintenance and Outage Notifications
Energy Consumption Analysis and Saving Recommendations
Meter Reading and Update Processes
Customer Feedback and Complaint Management
Communication Permission
Start the Transformation in Customer Service with CallBy AI Today!
- Bill Inquiry and Payment Transactions: When customers want to check their bill amounts or make payments, CallBy AI instantly provides the information and securely guides them through the payment process.
- Fault Reporting and Tracking: In case of unexpected power outages or water supply issues, customers can report faults through CallBy AI and track the process in real time.
- Subscription Activation and Termination Processes: Customers who wish to start a new energy subscription or terminate their existing one can easily complete all necessary steps with the guidance of CallBy AI.
- Planned Maintenance and Outage Notifications: Customers are informed in advance about scheduled maintenance work or service interruptions, minimizing the impact on their daily lives. Customer preferences for communication channels can also be quickly updated.
With these features, companies in the utility sector can increase customer satisfaction while maximizing their operational efficiency.
Request a Demo Now to Start the Transformation in Customer Service.
Let us help you grow your business with our AI-powered solutions!
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