Powerful and flexible integration infrastructure

Connect all your systems with Callby.ai.

Callby.ai integrates with your PBX, CRM, ERP, LLM, STT, TTS and communication platforms. Manage customer communication from one central platform without changing your existing infrastructure.

API-First Flexible connection architecture
Cloud & On-Prem Deployment tailored to your needs
Omnichannel Centralized channel management
Callby.ai
CRM
LLM
STT
TTS
PBX
INTEGRATE · AUTOMATE · SCALE

Agentic AI integrations that adapt to your existing infrastructure.

Callby.ai understands customer intent, retrieves information from your systems, takes action and records the outcome in the relevant platform.

01

Fast Deployment

Launch integrations quickly with ready-made connections and flexible APIs.

Faster onboarding
02

Seamless Data Flow

Transfer customer, call and transaction data securely between systems.

Centralized management
03

End-to-End Action

Callby.ai opens records, retrieves data, schedules appointments and updates systems.

Agentic AI approach
PBX INTEGRATIONS

Connect your communication infrastructure with Callby.ai

Integrate leading PBX and contact center platforms to manage inbound and outbound voice communication from one central platform.

InboundOutboundCloud & On-Prem

Twilio

Cloud Communications

PBX

Telnyx

Cloud Communications

PBX

3CX

PBX System

PBX

Cisco

Enterprise Communication

PBX

Genesys

Contact Center

PBX

AloTech

Contact Center

PBX

Avaya

Enterprise PBX

PBX

Tegsoft

Call Center

PBX
CRM & ERP INTEGRATIONS

Connect customer data with your business processes

Access customer information, update records, trigger processes and manage real-time data flow across CRM and ERP platforms.

Customer DataProcess ManagementReal-Time Updates

Microsoft Dynamics CRM

Customer Relationship Management

CRM

SAP

Enterprise Resource Planning

ERP

Oracle Opera Cloud

Hospitality Management Platform

ERP

Pusula

Enterprise Management System

ERP

Odoo

CRM and ERP Platform

CRM
API
Can’t find your CRM or ERP platform?

We can integrate your existing enterprise system through our open API architecture.

Request a Custom Integration →
LLM INTEGRATIONS

Use the right language model for every customer interaction

Choose the model that best matches your scenario, performance, security and deployment requirements.

Multi-Model SupportCloud & Local LLMScenario-Based Selection

OpenAI

Large Language Model

LLM

Azure OpenAI

Enterprise AI Platform

LLM

Anthropic

Large Language Model

LLM

Google Gemini

Multimodal AI Model

LLM

Cerebras

High-Speed AI Inference

LLM

DeepSeek

Large Language Model

LLM

Groq

Fast AI Inference

LLM

Ollama

Local Language Models

LOCAL

Perplexity

AI Search and Intelligence

AI

Together AI

AI Model Platform

LLM

Grok

xAI Language Model

LLM
AI
Do you use a different AI model?

We can connect your preferred LLM infrastructure to Callby.ai processes.

Request a Custom Integration →
STT INTEGRATIONS

Convert customer conversations into accurate text in real time

Understand customer intent more accurately, analyze conversations and accelerate processes with real-time speech recognition.

Real-Time TranscriptionMultilingual RecognitionHigh Accuracy

Microsoft Azure

Speech-to-Text

STT

Deepgram

Real-Time Speech Recognition

STT

OpenAI

Speech Recognition

STT

Google

Cloud Speech-to-Text

STT

AssemblyAI

Speech Intelligence

STT

Groq

Fast Speech Inference

STT

fal.ai

AI Infrastructure

STT
STT
Do you use another speech recognition provider?

We can connect your preferred STT technology to Callby.ai.

Request a Custom Integration →
TTS INTEGRATIONS

Deliver every conversation with a natural and clear voice

Build natural, clear and brand-consistent voice experiences with advanced text-to-speech technologies.

Human-Like VoiceMultilingual SpeechReal-Time Generation

Cartesia

Real-Time Voice AI

TTS

ElevenLabs

AI Voice Generation

TTS

OpenAI

Text-to-Speech

TTS

Azure OpenAI

Enterprise Voice AI

TTS

Google

Cloud Text-to-Speech

TTS

Deepgram

Real-Time Voice AI

TTS

PlayAI

Conversational Voice AI

TTS

Rime

Natural Conversational Voice

TTS
TTS
Do you use another voice technology?

We can integrate your preferred TTS infrastructure with Callby.ai.

Request a Custom Integration →
START YOUR INTEGRATION

Bring customer communication together with Callby.ai

Connect your existing systems and manage customer interactions, data flow and actions from one central platform.

Request a Demo

 

Müşterilerinizi Saniyeler İçerisinde Tanıyın ve ​Bekletmeden Bilgilendirin

Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.

Request a Demo Now to Start the Transformation in Customer Service.

Let us help you grow your business with our AI-powered solutions!

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