Quick Setup
Launch integration processes quickly thanks to ready-made connections and a flexible API infrastructure.
Faster onboardingCallby.ai integrates with your PBX, CRM, ERP, LLM, STT, TTS, and communication platforms. Manage your customer communications from a single hub without changing your existing infrastructure.
Callby.ai understands the customer's request, retrieves the necessary information from your systems, performs the required action, and logs the outcome of the call to the relevant platform.
Launch integration processes quickly thanks to ready-made connections and a flexible API infrastructure.
Faster onboardingSecurely and systematically transfer customer, call, and transaction data between different systems.
Centralized managementCentralized managementCallby.ai does not merely respond; it opens records, queries information, schedules appointments, and updates systems.
Agentic AI approachCallby.ai integrates with telephony systems such as Twilio, Telnyx, 3CX, Cisco, Genesys, AloTech, Avaya, and Tegsoft. Manage inbound and outbound calls from a single central hub.
Callby.ai integrates with CRM and ERP systems such as Microsoft Dynamics CRM, SAP, Oracle Opera Cloud, Pusula, and Odoo. It queries customer information, updates records, and transfers call results to the relevant system.
We can integrate your existing enterprise system with Callby.ai using an open API architecture.
Callby.ai works with various LLM infrastructures such as OpenAI, Azure OpenAI, Anthropic, Google Gemini, Cerebras, DeepSeek, Groq, Ollama, Perplexity, Together AI, and xAI. Ensure performance, security, and flexibility by selecting the model that best suits your needs.
Callby.ai converts voice conversations into text in real-time using STT technologies such as Azure, Deepgram, OpenAI, Google, AssemblyAI, Groq, and fal.ai. Gain a more accurate understanding of customer intent, analyze conversations, and accelerate processes.
Callby.ai creates natural, clear voice experiences that align with your brand's communication tone, utilizing TTS technologies such as Cartesia, ElevenLabs, OpenAI, Azure OpenAI, Google, Deepgram, PlayAI, and Rime.
Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.
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