Robust and flexible integration infrastructure

Integrate all your systems with Callby.ai.

Callby.ai integrates with your PBX, CRM, ERP, LLM, STT, TTS, and communication platforms. Manage your customer communications from a single hub without changing your existing infrastructure.

API-First Flexible connection architecture
Cloud & On-Prem Installation tailored to needs
Omnichannel Centralized management
CRM
LLM
STT
TTS
PBX
INTEGRATE · AUTOMATE · SCALE

Adapts to your existing infrastructure Agentic AI integrations.

Callby.ai understands the customer's request, retrieves the necessary information from your systems, performs the required action, and logs the outcome of the call to the relevant platform.

01

Quick Setup

Launch integration processes quickly thanks to ready-made connections and a flexible API infrastructure.

Faster onboarding
02

Uninterrupted Data Flow

Securely and systematically transfer customer, call, and transaction data between different systems.

Centralized managementCentralized management
03

End-to-End Action

Callby.ai does not merely respond; it opens records, queries information, schedules appointments, and updates systems.

Agentic AI approach

· PBX SOLUTIONS

Callby.ai integrates with telephony systems such as Twilio, Telnyx, 3CX, Cisco, Genesys, AloTech, Avaya, and Tegsoft. Manage inbound and outbound calls from a single central hub.

Inbound Outbound Cloud & On-Prem
Twilio Cloud Communications
Telnyx Cloud Communications
3CX PBX System
Cisco Enterprise Communication
Genesys Contact Center
AloTech Contact Center
Avaya Enterprise PBX
Tegsoft Call Center

· CRM / ERP SOLUTIONS

Callby.ai integrates with CRM and ERP systems such as Microsoft Dynamics CRM, SAP, Oracle Opera Cloud, Pusula, and Odoo. It queries customer information, updates records, and transfers call results to the relevant system.

Customer data Operations management Real-time update
Microsoft Dynamics CRM Customer Relationship Management
CRM
SAP Enterprise Resource Planning
ERP
Oracle Opera Cloud Hospitality Management Platform
ERP
Pusula Kurumsal Yönetim Sistemi
ERP
Odoo CRM ve ERP Platformu
CRM
API
Is the CRM or ERP you use not listed here?

We can integrate your existing enterprise system with Callby.ai using an open API architecture.

Request a custom integration

· LLM SOLUTIONS

Callby.ai works with various LLM infrastructures such as OpenAI, Azure OpenAI, Anthropic, Google Gemini, Cerebras, DeepSeek, Groq, Ollama, Perplexity, Together AI, and xAI. Ensure performance, security, and flexibility by selecting the model that best suits your needs.

Multi-model support Cloud and local LLMs Cloud and local LLMs
OpenAI Large Language Model
LLM
Azure OpenAI Enterprise AI Platform
LLM
Anthropic Large Language Model
LLM
Google Gemini Multimodal AI Model
LLM
Cerebras High-Speed AI Inference
LLM
DeepSeek Large Language Model
LLM
Groq Fast AI Inference
LLM
Ollama Local Language Models
LOCAL
Perplexity AI Search and Intelligence
AI
Together AI AI Model Platform
LLM
Grok xAI Language Model
LLM

· STT SOLUTIONS

Callby.ai converts voice conversations into text in real-time using STT technologies such as Azure, Deepgram, OpenAI, Google, AssemblyAI, Groq, and fal.ai. Gain a more accurate understanding of customer intent, analyze conversations, and accelerate processes.

Real-time transcription Multi-language support High accuracy
Microsoft Azure Speech-to-Text
STT
Deepgram Real-Time Speech Recognition
STT
OpenAI Speech Recognition
STT
Google Cloud Speech-to-Text
STT
AssemblyAI Speech Intelligence
STT
Groq Fast Speech Inference
STT
fal.ai AI Infrastructure
STT

· TTS SOLUTIONS

Callby.ai creates natural, clear voice experiences that align with your brand's communication tone, utilizing TTS technologies such as Cartesia, ElevenLabs, OpenAI, Azure OpenAI, Google, Deepgram, PlayAI, and Rime.

Human natural voice Multi-language support Real-time production
Cartesia Real-Time Voice AI
TTS
ElevenLabs AI Voice Generation
TTS
OpenAI Text-to-Speech
TTS
Azure OpenAI Enterprise Voice AI
TTS
Google Cloud Text-to-Speech
TTS
Deepgram Real-Time Voice AI
TTS
PlayAI Conversational Voice AI
TTS
Rime Natural Conversational Voice
TTS

 

Müşterilerinizi Saniyeler İçerisinde Tanıyın ve ​Bekletmeden Bilgilendirin

Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.

Request a Demo Now to Start the Transformation in Customer Service.

Let us help you grow your business with our AI-powered solutions!

Vector
Otomatik Geri Bildirim Anketleri
callby-icon3
Çağrı Özetleri ile Bilgi Kaybını Önleyin
callby-icon2
Veriye Dayalı Stratejik Kararlar

A clear and bold heading