Callby.ai Pricing
Callby.ai runs on a per-minute, pay-as-you-go model. There is no fixed license fee: you only pay for the minutes your AI customer agent spends talking to customers.
01Pricing Model
How is Callby.ai priced?
Callby.ai runs on a per-minute, pay-as-you-go model. Instead of a fixed license fee, you pay only for your conversation minutes. To get pricing for your needs, fill in the quote form.
What are the benefits of per-minute pricing?
Your cost scales with your actual usage. During peaks such as campaigns, holidays or high season, the AI customer agent handles thousands of conversations at once; in quieter periods you don't pay for capacity you don't use.
Why isn't there a fixed price list on the website?
Every organization has a different call volume, channel mix and set of systems to integrate. That's why we finalize pricing for you after understanding your needs.
02What Shapes Your Quote
What is taken into account when preparing a quote?
A quote usually considers:
- Estimated monthly conversation volume (minutes)
- Channels: phone, WhatsApp, Webchat and Webvoice
- Systems to integrate: CRM, ERP, PBX
- Scope of inbound and outbound scenarios
- Deployment type: cloud or on-premise
How are custom integrations or development requests priced?
Custom API integrations and organization-specific scenario configurations are available. The scope is defined during the quote process after we understand your needs.
Is there a difference between cloud and on-premise deployment?
Both are available. Callby.ai can run in the cloud or on your own servers. With on-premise deployment and the local LLM option, the AI also runs on your infrastructure. The deployment type is agreed as part of your quote.
03What You Get with Callby.ai
What features does the platform include?
- 24/7 service across phone, WhatsApp and web
- Natural conversations in 30+ languages
- CRM, ERP and PBX integration
- Inbound and outbound call scenarios
- Live call monitoring, call summaries, sentiment analysis and quality scoring
- Handoff to a human agent when needed
See all integrations on the Integrations page.
How many conversations can it handle at once?
The AI customer agent can handle thousands of requests at the same time during peak periods, so your customers never wait in a queue.
04Quotes and Demos
How do I get a quote?
Fill in the quote form; our team will contact you, listen to your needs and prepare a tailored quote.
Can I see a demo before buying?
Yes. Our team demonstrates Callby.ai with your own scenarios, so you can hear how the AI customer agent will talk to your customers before you commit.
How long does setup take?
It depends on the channels, scenarios and systems to integrate. Our team prepares a setup plan and timeline tailored to you.
Request a Demo Now to Start Transforming Your Customer Service.
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