AI That Doesn't Just Talk—It Manages Processes and Takes Action.
Scale your support globally with 24/7 multilingual AI—delivering instant, personalized customer care.
Human-Like Voice
Engage your audience with fluent, natural voice interactions that sound fully human and perfectly align with your brand.
Agentic AI
Understands the customer, identifies their needs, makes decisions, and turns the entire process into action from end to end.
Real-Time Insights
Track customer requests, call performance, and operational processes from a single dashboard with real-time data.
Pay-As-You-Go: Flexible Solutions
Scale your capacity during peak periods and avoid fixed costs by paying only for what you use.
Müşterilerinizi Saniyeler İçerisinde Tanıyın ve Bekletmeden Bilgilendirin
Yapay Zeka Müşteri Temsilcisi (AI MT), müşteriyi tanıyarak ve problemini hızla analiz ederek CRM’deki geçmiş verileri ve entegre sistemlerdeki müşteri bilgilerini değerlendirir.
A Human-Like Voice in Every Call
The Power of Agentic AI in Every Experience
Callby.ai manages inbound and outbound customer communications through natural voice interactions and AI customer representatives that can take action. It turns every conversation into a consistent and efficient customer experience.
Unlock the Full Potential of Callby.ai
Appointment Scheduling
Checks availability and schedules appointments.
Complaint Management
Receives, records, resolves, and routes complaints to the appropriate team.
Sales Calls
Introduces your services and conducts sales calls.
Sends payment reminders and provides collection details.
Inquiry & Request Handling
Collects information, forwards requests, and initiates the relevant processes.
Industry-Tailored AI Agents
Manage sector-specific customer processes effortlessly using a unified AI platform.
Energy
Provides customers with fast, 24/7 assistance for outage, fault, and meter-related notifications. It understands requests, routes them to the appropriate teams, and reduces operational workload.
E-Commerce
Quickly responds to questions about orders, returns, deliveries, and products. It enhances the customer experience while reducing the time teams spend handling repetitive requests.
Insurance
Provides customers with real-time information throughout policy, claims, and application processes. It makes the experience more accessible, clear, and reliable.
Finance & Banking
Handles customer requests through secure and consistent communication. Enables faster action across application, information, and transaction-routing processes.
Tourism
Provides guests with instant assistance for reservations, cancellations, changes, and information requests. Delivers a smoother, satisfaction-focused accommodation experience.
Public Communication Services
Manages citizen requests, applications, and information processes from a single platform. Helps public institutions communicate in a more accessible, organized, and efficient way.
25+
Customer
On-Premise / Cloud
Deployment Model
Omnichannel
Structure
Scalable
System
Empower Your Customer Interactions with AI
Callby AI instantly analyzes customer data and works in sync with your integrated systems to deliver the most accurate responses. It eliminates waiting times and provides a seamless experience.
Learn from Every Interaction, Boost Customer Satisfaction!
Automated Feedback Surveys
Prevent Information Loss with Call Summaries
Data-Driven Strategic Decisions
All Channels, One Platform.
Inbound
Understands incoming requests and initiates the right action.
Handles Requests
Responds to information requests, support needs, complaints, service requests, and more.
Understands and Classifies Intent
Identifies the customer’s actual need through natural language processing.
Connects to the Right System
Creates records in your CRM, ERP, or other relevant systems.
Communicates the Outcome
Concludes the conversation by providing the customer with a clear, fast, and accurate response.
Outbound
Manages outbound calls and drives them to completion.
Reaches the Target Audience
Conducts appointment, collection, information, sales, and customer re-engagement calls.
Persuades Through Natural Conversation
Communicates naturally, builds trust, and delivers the right message.
Takes Action
Schedules appointments, sends payment links, and creates records.
Reports the Outcome
Every call is measured, analyzed, and reported.
Otomatik Geri Bildirim Anketleri
Çağrı Özetleri ile Bilgi Kaybını Önleyin
Veriye Dayalı Stratejik Kararlar
Request a Demo Now to Start the Transformation in Customer Service.
Let us help you grow your business with our AI-powered solutions!